SERVICES
Forget chasing trends, focus on the real deal: customer experience (CX) is the kingmaker, the deal-breaker. One bad interaction, and bam, someone else is holding your crown. But CX isn't just about fancy call centers – it's every touchpoint, every interaction, every whisper your brand makes.
Sure, you can't control everything. But guess what? You can actively shape how your customers experience your brand across all those touchpoints. That's where DECX, the new superhero of CX, steps in. DECX is more than just pixels and AI – it's about empowering you to orchestrate unforgettable customer journeys, weaving magic at every click, tap, and chat.
DECX isn't just a solution, it's a revolution. It's about taking control of your story, turning satisfied customers into raving fans, and leaving the competition in the dust.
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Beyond Screens, Shaping Journeys
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Insights, Design Experience and Advisory
Imagine your customer journey as a winding, confusing maze. Dead ends, wrong turns, and frustration at every corner.
IDEA by Proaviat is your map to escape that maze and build a value highway. We don't just advise, we design and deliver delightful experiences that transform your business.
We crack the customer code, unearthing hidden problems and crafting seamless solutions that shift behaviors and grow your business.
Leveraging Proaviat's superpower: Millions of customer interactions. Complex problem-solving expertise. Deep understanding of business ecosystems.
IDEA helps you: Pinpoint what matters most to your customers. Deliver delightful experiences. Simplify processes and optimize costs.
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Digital Platforms and Technologies
General-purpose tech is like a basic car – it gets you there, but not with style or speed. Proaviat's platforms are sleek, AI-powered spaceships, designed for your specific industry. We automate workflows, inject intelligence into data, and accelerate your time-to-market. Get ready to leave the competition in the dust, with happy customers and a thriving business.
Your data is a goldmine, but getting to the nuggets is like navigating a labyrinth. Proaviat's platforms are your pickaxes, fusing automation and intelligence to unlock insights from both structured and unstructured data. We streamline processes, boost efficiency, and deliver quality that shines, all while improving customer experiences.
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Trust and Safety
Ditch Trust & Safety headaches, embrace Proaviat confidence. Our human-tech blend ensures rigorous compliance, soaring efficiency, and cost savings up to 25%. Pay only for results, while advanced automation and AI tackle misinformation and potential breaches in real-time.
Boost decision quality with refined ML models, and strengthen detection across all web formats with our experienced Trust & Safety veterans. Global moderators, attuned to local nuances, work seamlessly with cutting-edge tech to guarantee accuracy and eliminate bias. We even keep your human heroes happy and proactive with our unique wellness program.
Proaviat: Trust & Safety, elevated.
Stay focused on your future. Let us handle today.
Defining the problem, designing the customer experience and measuring it all
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